Effective Date: February 11, 2026
Last Updated: March 11, 2026

Transform Your Journey Coaching (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This Policy explains how we collect, use, disclose, and protect your information when you use our website https://transformyourjourneycoaching.com (“Website”) and related services.

By accessing or using the Website, submitting a form, booking an appointment, or providing your personal information, you agree to the terms of this Privacy Policy. This Policy applies only to users in the United States.

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide when using our services, including:

– Full name
– Email address
– Phone number
– Coaching inquiry details
– Appointment booking details
– Any data submitted via website forms, contact forms, scheduling tools, surveys, or chat tools

Providing this information is voluntary, but some services may not function without it.

1.2 Automatically Collected Data

We may collect certain information automatically when you access the Website:

– IP address
– Browser type and device information
– Pages visited and time spent on the site
– Referring and exit URLs
– General geographic location based on IP

This information helps us analyze traffic, optimize performance, and maintain security.

2. Use of Cookies and Tracking Technologies

We use cookies, pixels, and related technologies to:

– Enable website functionality
– Improve site performance
– Analyze visitor behavior
– Support marketing analytics and campaign performance

You can manage cookie preferences through your browser settings.

3. How We Use Your Information

We use collected data to:

– Deliver and improve our services
– Book and manage appointments
– Respond to inquiries and provide support
– Send appointment confirmations and reminders
– Send service-related SMS and email communications
– Deliver promotional content only with explicit consent
– Analyze performance and user behavior
– Comply with applicable laws and enforce our terms

We do not sell or rent your personal information.

4. Email Communication & CAN-SPAM Compliance

If you provide your email address, we may send:

– Transactional emails (e.g., appointment confirmations, coaching updates, service notifications)
– Promotional emails (e.g., coaching programs, announcements, or updates) — only with consent

All marketing emails include unsubscribe links. You may opt out at any time without affecting service delivery.

5. Text Messaging (SMS) Policy – A2P / CTIA / TCPA

5.1 Program Description

With opt-in consent, you may receive SMS messages from Transform Your Journey Coaching related to:

– Appointment confirmations and reminders
– Coaching session updates
– Scheduling changes or service notifications
– Program announcements or updates

5.2 Consent

By submitting your phone number via a website form, you provide express written consent to receive SMS messages from us related to your inquiry or scheduled services. Consent is not a condition of purchase.

Opt-in is collected via clearly displayed, unchecked checkbox or plain-text disclosure on applicable forms.

5.3 Message Frequency

Message frequency varies depending on your engagement with our services.

5.4 Message & Data Rates

Standard message and data rates may apply based on your mobile carrier.

5.5 Opt-Out

You can opt out at any time by replying:

STOP

You may receive a final confirmation message confirming your opt-out.

5.6 Help

Reply HELP at any time for assistance. You may also contact us through the website contact form.

5.7 Confirmation Message

After opt-in, you may receive a confirmation message stating:

– Our business name
– Message purpose
– STOP/HELP instructions
– Message and data rate disclaimer

5.8 Transactional vs Promotional Messages

– Transactional SMS messages (e.g., reminders, confirmations) may be sent without promotional consent.
– Promotional SMS messages are sent only when a user has explicitly opted in and will stop immediately upon request.

6. Mobile Information Sharing Policy

We do not share, sell, rent, or disclose mobile numbers, SMS consent records, or opt-in data to third parties or affiliates for marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared with subcontractors or service providers solely for the purpose of delivering support services, such as customer service, CRM systems, SMS gateways, or appointment scheduling tools. These providers are contractually obligated to safeguard your information and use it only for authorized business purposes.

All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.

7. Data Sharing with Service Providers

We may share data with trusted service providers who help us deliver services, including:

– CRM platforms
– SMS gateways
– Calendar and scheduling tools
– Website hosting providers

These vendors are contractually obligated to protect your data and use it only for authorized business purposes.

8. Data Security

We apply reasonable technical, administrative, and physical safeguards to protect your personal data. However, no system can be guaranteed to be completely secure.

9. Data Retention

We retain data only as long as necessary to:

– Provide services
– Fulfill legal obligations
– Resolve disputes
– Enforce our agreements

10. Children’s Privacy

Our Website and services are not intended for children under 13. We do not knowingly collect personal data from children. If we discover that a child has submitted personal data, we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted here with the updated effective date. We encourage users to review this Policy regularly.

12. Contact Information

[email protected]
Transform Your Journey Coaching

Website: https://transformyourjourneycoaching.com

Phone: +1 980-410-9566